Current Clients

Current clients can contact me through their secure client portal or by using the Spruce.care login to send protected text messages. To access the portal, click the button below or go to https://nicole-palunlpccs.clientsecure.me or download and open the Simple Practice Client Portal app on your phone or other smart device.

Inside your portal

Your portal is the easiest way to manage documents, scheduling and messaging related to our professional relationship.

Messaging: Send a secure message by clicking the icon the top right corner and message me directly. All messages are privacy protected. 

Appointments: All of your upcoming appointments are located here including links to your telehealth appointments. You can find the telehealth link to your appointment by clicking Join Video. You can also manage your appointments in your portal and can request or cancel an appointment. Please message me directly to make arrangements if you need to change your appointment. If you appointment is less than 24 hours away, you will not be able to cancel it through the portal.

Documents: All of your consent paperwork and any other documents we share, including those that need to be completed for other supportive services can be found here. You can also upload files to share by selecting Upload Files under My Uploads. 

Billing and Payments: All of your billing documents such as invoices and Superbills are located in this tab. This is where you can update your payment method as well. If you are submitting Superbills for Out-of-Network Reimbursement, please note that document is titled Statement for Insurance Reimbursement. It contains the information necessary to submit a request for reimbursement to your insurance provider.